Drum Editor Not Detecting UNO via USB

[guffawweigh]

Hello everyone,
I’m having trouble getting the Drum Editor to recognize the UNO. At the top, it just keeps saying “WAITING FOR UNO.” My PC detects it, and my DAW sees it without any issues, but the Drum Editor software won’t connect. I’m using a USB connection. What could I be missing right from the start?

[Peter_IK]

This FAQ is for UNO Synth but is the same error so it might help: https://www.ikmultimedia.com/faq/index.php?id=1233

If not, please open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/hw and they will be able to assist you directly.