iRig PRE HD is cutting in and out

[issaaaah]

My iRig PRE HD is cutting in and out while i’m Recording.
Why? It started after 2-3 weeks of use.
Is it something wrong with it? How do I fix it? Can I fix it or do I need to return it?

[Peter_IK]

You may want to try this (we also have a FAQ entry but I happened to have the Sweetwater version open): https://www.sweetwater.com/sweetcare/ar ... streaming/

If that doesn't work, please open a ticket with IK Support at http://www.ikmultimedia.com/contact-support and they will assist you directly. Thank you.