TONEX Signature Collection - Brown Sound 78/79

[Telewrangler]

Hi,

I just paid for the TONEX Signature Collection - Brown Sound 78/79. I have my email payment, receipt, and serial number. When I go to my IK Multimedia Product Manager, like the instructions tell me to do, it is not there. I have reinstalled the Product Manager, restarted my computer, and looked everywhere.... Where is it? .... I paid for it. Has it not been released to the public or what have I done wrong? ... The product manager show all of my other purchases and downloads from the past, but not the one that I purchased this morning.

Thanks!

Mike

[Peter_IK]

It will be listed under the Collections tab under the TONEX software version you have in IK Product Manager (Software --> TONEX [version like MAX, SE, etc] --> Collections

If you don't see it in your TONEX software you may need to run a Restore Purchases in your TONEX software.

[Telewrangler]

Thanks,

I found it in collections.... Now, if I want to back them up and put them on a hard drive or hard drives with all of my Kemper and other important files. Can I do it with Tonex?

Is there a video or instructions of how to back up the files that I have purchased? .... Years ago I lost a lot of files due to a computer crash. I am now a backup freak. Everything that I love gets backed up multiple times.

Thanks for your help!

Mike

[Peter_IK]

Thanks,

I found it in collections.... Now, if I want to back them up and put them on a hard drive or hard drives with all of my Kemper and other important files. Can I do it with Tonex?

Is there a video or instructions of how to back up the files that I have purchased? .... Years ago I lost a lot of files due to a computer crash. I am now a backup freak. Everything that I love gets backed up multiple times.

Thanks for your help!

Mike

It will always be available for download but you can also back up your TONEX library with the backup/restore feature in the software.