How do I download a purchased preset collection for TONEX?

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How do I download a purchased preset collection for TONEX?

Postby LenLewis64 » Fri Apr 05, 2024 2:28 am

Hey everyone!
How do I go about downloading a collection once the sale has gone through?
I received a confirmation email with a code number for the collection but i can't find the item anywhere on the IK product manager???
The email tells me to install the product manager so I can download my product but I don't see a way to download the product once I'm on the manager. I looked under "my Products" etc, but it's not listed anywhere I have found.
I tried to go bck to the TONEX software where I found the collection, when I click on download for one of the included tones, it forwards me to the manager page and tells me I have an empty cart, so I guess that's not the way to do it either. LOL
[mod redacted - unnecesssary and please review the rules when posting on this forum]
Thanks!
Len L.
LenLewis64
 
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Joined: Thu Feb 29, 2024 9:15 am
Location: Nashville, NC

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