I had all the max bundles installed. I updated my M.2 drives and new windows system. I DL product manager and it says I do not own any Max bundles at all. Just normal versions. I took my serial numbers and reg them again. It says thank you. It still does not show up.
I own all the Max bundles and had them installed. I put a new m.2 and reinstalled windows. Now product manager shows I only own the normal versions. I put in the serial numbers and it says thank you. But they still do not show up on my product manager. I have like 50 missing products. I can see them on my account online.
Sorry to hear you are having a problem. I'm not sure what would cause this but the IK Support team would be happy to provide direct and official technical support to help resolve your issue. They can be reached at http://www.ikmultimedia.com/contact-support
Thank you.
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There is help is that I need to authorize it. I have done that 5x now. I can see on my account that I own 3 max bundles. In the manager, it shows all normal. When I log in when using the products it shows normal.
by dwrecording » Fri Feb 24, 2023 7:49 pm 
