How do I change my account password?[Resolved]

[XilburQost]

I'm trying to change my account username, but unfortunately whenever I enter my password in User Control Panel > Edit account settings, I get an error saying the password is incorrect, but the password is correct because it's how I log into the forum. I don't understand.

Unfortunately, I do not see any option for resetting my password. How do I fix this? Thanks.

[garfy]

If you're having problems with your user account, I suggest putting a ticket into official support would be the first thing to do https://www.ikmultimedia.com/contact-support/mi/

Unfortunately, this is not something that the mods on the forum can help with.

[XilburQost]

Thank you once again for the help, garfy.

Not easy to figure out where to get help for this forum. The link you gave me wants a bunch of annoying product info. I finally submitted my question here:

https://www.ikmultimedia.com/contact-us/

[XilburQost]

IK Multimedia responded promptly and all is good with the world.

[garfy]

Good news!





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