cannot download Tracks Max

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cannot download Tracks Max

Postby Deltacity » Mon Aug 26, 2024 3:35 pm

Hi wonder if someone can help me as I'm proper stuck. I bought the Tracks 5 max plugins downloaded the manager signed in, authed the product and tried to install it by clicking the download link next to the plugin. first time it had a message about can't download due to path or space issues (I have enough space I believe) I then changed the path but now when I click on the download button nothing happens. I changed the path back to the original but again nothing happens. when I try to close the app it says its downloading but there is no update bar any where to show me download in progress. Im using a Mac mini M1. any help much appreciated.
Deltacity
 
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Re: cannot download Tracks Max

Postby DC_IK » Mon Aug 26, 2024 11:07 pm

You can open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw .
They can help you get this sorted out.
DC_IK
 
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Re: cannot download Tracks Max

Postby makeupmethodical » Thu Aug 29, 2024 8:41 am

DC_IK wrote:You can open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw .
They can help you get this sorted out.


I have the same error but used help and it did not solve the problem :cry:
makeupmethodical
 
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