Sampletanks makes Cantabile systematically crash

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Sampletanks makes Cantabile systematically crash

Postby JoopJoop » Mon Sep 30, 2024 7:25 pm

Posted this incorrectly in the Editor forum, however rather disappointed there is no reaction at all.

I am using Cantabile Pro. As a standard approach instruments are set in racks, which may be embedded to an embedded rack, so that they can be shared between songs. In such a way memory load can be limited with long set-lists.

I would like to use Sampletank in such an embedded Rack, however I can use just 1 instrument per song, otherwise I get a crash of Cantabile. This happens with e.g. 3 instruments ( Yamaha C7, CP70, Rhodes) in sampletank, but also if I set-u 3 instances of sampletank in the rack.

I actually would like to open a ticket with IK, but I do not see were I can do this.
regards,
Joop
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Re: Sampletanks makes Cantabile systematically crash

Postby JoopJoop » Sun Oct 06, 2024 10:19 am

Any chance I get an answer on this one?
regards,
Joop
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Re: Sampletanks makes Cantabile systematically crash

Postby DarkStar » Sun Oct 06, 2024 10:27 am

As no other users have chipped in, the best thing to do is contact IK Support via here: https://www.ikmultimedia.com/contact-support/sw/
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Re: Sampletanks makes Cantabile systematically crash

Postby JoopJoop » Wed Oct 16, 2024 9:30 pm

Still no reply from IK. I also made a support request, no answer.
[mod redacted - unnecessary conjecture]
An answer would be appreciated.
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Re: Sampletanks makes Cantabile systematically crash

Postby JoopJoop » Fri Nov 01, 2024 11:11 am

Still no reply from IK
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