Libraries alredy owned have padlock in ST4 [Resolved]

[quietman]

One of my libraries that I already own with ST3, The Grid has a padlock within ST4..this list of padlocked libraries also includes:

NRG
Power UP
Billy Cobham Drums...
etc

These were purchased when I upgrade to Total Studio MAX 2 which included ST3 MAX but all all padlocked in ST4...

[Peter_IK]

Hi, in some cases where a bundle like Total Studio 2 MAX was previously owned and registered/authorized, there may be a need to reauthorize.

Please use Authorization Manager to re-authorize your TS2 MAX serial number (found in your IK User Area under "My Products") and you should be good to go.

If this does not work, though, please contact IK Support directly and they can further diagnose and resolve the issue at http://www.ikmultimedia.com/contact-support

Thank you.

[quietman]

thanks...yes that worked...