sample tank 3 SE "failed to load instruments"[Resolved]

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sample tank 3 SE "failed to load instruments"[Resolved]

Postby hand70 » Thu Mar 21, 2019 9:53 pm

Hi, I have download a sound bank but even they are on my sound list instruments, just some of them are working, while starting from Electric piano until the last one doesn't work. It show an error message like Failed to load instrument.
The same is for the whole sound bank of Miroslav Philarmonik 2CE, while "Syntronik free" works completely.
Anybody had the same problem?
What can I do?

thanks
hand70
 
Posts: 11
Joined: Thu Mar 21, 2019 9:41 pm

Re: sample tank 3 SE "failed to load instruments"

Postby garfy » Fri Mar 22, 2019 10:32 am

Hello hand70 and welcome to the forums.

The "failed to load instruments" error could suggest a number of possibilities.

1) Have you installed all of the sound content downloads?
2) Have you installed the Sound Library Update (found under Download Resources in your User Area)?
3) Have they installed to the correct directory/pathway that ST3SE has been pointed to?
4) Have you installed the most up-to-date version of ST3SE (3.7.3)

If the answer to all these is 'yes', I would suggest that, as this is a user-to-user forum and not direct to IKM support you should raise a ticket with IK official support here https://www.ikmultimedia.com/contact-support/mi/
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
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Re: sample tank 3 SE "failed to load instruments"

Postby hand70 » Mon Mar 25, 2019 2:03 am

thanck you very much Garfy, you help me a lot. :D :D :D
hand70
 
Posts: 11
Joined: Thu Mar 21, 2019 9:41 pm

Re: sample tank 3 SE "failed to load instruments"

Postby garfy » Mon Mar 25, 2019 9:39 am

No problem, hand70.

Can you post how you resolved your issue please. This may help users in the future.

Thanks.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: sample tank 3 SE "failed to load instruments"

Postby hand70 » Tue Mar 26, 2019 12:56 am

It was only a problem that i don't download complete the sound library.
Becouse i was sure the program download automaticaly all the parts.
If you look the window you see part 1 part 2 etc. and for this i made a mistake.
hand70
 
Posts: 11
Joined: Thu Mar 21, 2019 9:41 pm

Re: sample tank 3 SE "failed to load instruments"

Postby garfy » Tue Mar 26, 2019 9:14 am

Great, I'm glad that's got it all sorted.

I'll mark this thread as resolved to help other users.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK


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