by garfy » Mon Mar 05, 2018 9:53 am
Hello Nestoz and welcome to the forum.
This is a user forum so you will not be able to get any direct contact from IKM here.
Perhaps another user has had a similar issue to you and may respond, but it would be better if you opened a support ticket with the official IK support here:
http://www.ikmultimedia.com/contact-support/mi/
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL