Sampletank 4 update crash

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Sampletank 4 update crash

Postby Coltrane1929 » Thu Feb 13, 2025 8:05 am

I run windows 10, i5 processor, 16 GB RAM. My DAW is Cakewalk. In 2021, I bought Amplitube 5 SE for $99. It came with Sampletank 4.1.4- a free, limited version. Not many instruments, but the ones they had sound really good and I used it a lot. It always worked perfectly. I've also downloaded tons of plugins and rarely had any problems. About a week ago, when the IK site offered a free upgrade to version 4.2.4, I downloaded it-the site said "successful download." Cakewalk recognized it and didn't show any problems. But when I tried to open it in a new project, I got this error message: "VST plug-in error. The following vst plug-in failed to load c:\programfiles\commonfiles\vst3\sampletank4.vst3 Sampletank." Worse yet, I have Many projects that use sampletank and now none of them open normally. Very stressful for me, my friends & clients. I contacted ik support a week ago and haven't heard back. I know they're busy, but I want to reach out in as many ways as possible. If I could just get it back to how it was, I'd be happy. But I'm more of a player than a computer guy, and if I try to roll things back without advice, I will definately make things worse.
Any help would be so much appreciated. Thanks.
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Re: Sampletank 4 update crash

Postby DarkStar » Thu Feb 13, 2025 1:25 pm

It looks like the option to install the VST3 edition was not selected during the install. Can you rerun the install from the IKPM and select that option?

Or ... download the installer from your User Area > My Products . product name > Past Releases and run that yourself
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Re: Sampletank 4 update crash

Postby Coltrane1929 » Fri Feb 14, 2025 3:49 am

Thanks again. Good idea.
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Re: Sampletank 4 update crash

Postby Promidi » Mon Feb 17, 2025 3:52 am

Which specific version of Cakewalk are you running?

You might need the updated VSTscan component to correctly scan the VST3.

See:

https://discuss.cakewalk.com/topic/7999 ... ent=554479
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