Pianoverse Installation Issues

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Re: Pianoverse Installation Issues

Postby Peter_IK » Fri Jun 07, 2024 10:49 pm

RichTozzoli wrote:No matter how many times I hit install and navigate to an external drive, it just sits there and does nothing...am I missing something here?

I do not know what's happening to you but the IK Support team would be able to troubleshoot with you directly and assist you.
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Re: Pianoverse Installation Issues

Postby Peter_IK » Mon Jun 10, 2024 3:44 pm

Reminder to keep it civil, follow the forum rules, and realize there are multiple people in this thread.
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Re: Pianoverse Installation Issues

Postby leifba » Tue Jul 09, 2024 11:24 pm

I also have trouble installing Pianoverse (max).
The installed version has no functionality and no sound.
I only get this when it is opened, showing all the presets I can use, and I can also adjust settings, but there is no sound. I get the same either I open as a stand alone or as a plug-in.
And there is no reaction from the tabs: Piano, Space, Mix, Effects

Also, for Product Manager to work, I had to run it as administrator. I also bought Hammond B3X + Leslie Collection, - no trouble and works properly.

https://app.screencast.com/Cet4zFluIs1Kh

I have contacted support team, but if anyone here have some advice, I would be very happy!

I run
windows 10 pro
32GB RAM
64-bits
AMD Ryzen 9 3900X

All help appreciated!
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Re: Pianoverse Installation Issues

Postby leifba » Tue Jul 09, 2024 11:59 pm

Hello again,

I feel pretty stupid!

Double-clickking on the presets loaded the instruments and everything is working!

Sorry for the inconvenience!

And a big THANK YOU to support for their patience!

Sincerely
Happy User
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