by DarkStar » Wed Nov 16, 2022 5:08 pm
Without any details of the problem we would only be guessing.
Do you mean that the install will not run? Did you try using the IK Product Manager?
Other users may chip in with suggestions. Meanwhile, the best thing to do is contact Technical Support via the IKM web site, for some one to one diagnosis and help. Search the FAQs first, as there may be relevant results. After that, you should see a [Contact Support] button at the bottom of the page, linking you to the Support form.
